Sleep Consultationby Mattress Crafters

Talk it through with a real person before you buy

If you are confused at any point, or you just want an expert opinion, book a free 30 minute call with our Melbourne team. They will walk through every question you have and help you find what works for you and the way you sleep. Nobody on the call is there to upsell you.

Three generations of one Australian family in mattresses since 1963

Pick a time How it works
Boutique Deluxe mattress in a bedroom

Not sure which mattress?

Firmness for your back, hot sleepers, couples who want different things, and what really changes between the ranges.

Ask about mattresses CrafterMotion adjustable bed base with the under bed light on

Wondering about an adjustable base?

Whether a base or a sleep kit is worth it for you, or whether it is money you do not need to spend.

Ask about bases
How it works

Three steps and one phone call

The times you see are live. They come straight from the team's calendar, so if a slot is showing, it is yours.

  1. Pick a time that suits you

    Times show in your own time zone and only free slots appear, so there is no back and forth by email.

  2. Leave your name and number

    Tell us what you are shopping for and anything you already know you want to ask, so the call starts on your questions rather than ours.

  3. We call you at that time

    Thirty minutes with someone who knows every mattress and base in the range, and you hang up knowing exactly what to do next, even if the answer is to keep the bed you have.

Whatever is making the decision hard

Bring any of these to the call and leave with a straight answer. Tap one to pick a time.

Firmness and your body

Which feel suits your weight, your sleeping position and any back, hip or shoulder pain you wake up with.

The ranges in plain language

What actually changes between Boutique, Crafterpedic and Therapedic, and which one is worth your money.

Adjustable bases and sleep kits

Whether a base is worth it for the way you sleep, snoring, reflux or reading in bed, or whether you should skip it.

Couples and hot sleepers

Two people who want different things from the same bed, partners who move a lot, and waking up sweating at 3am.

Sizes, delivery and the guarantee

Delivery to your area, what arrives at the door, and exactly how the 120 night money back guarantee works if the first pick is not right.

The quote you already have

Compare what you have been quoted elsewhere with what the same money buys here, line by line.

The people who take these calls are the same small team who answer the emails and look after the orders. They know what is inside each mattress and who it suits, and if the cheapest one in the range is the right one for you, that is what they will say.

Our Melbourne team, Mattress Crafters
Step 1 of 2

Pick a time

Every time shown is free on the team's calendar right now. Calls run Monday to Friday during Melbourne business hours.

Times are shown in Our team is in Melbourne.

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Available times

Nothing free on that day. Pick another.

Step 2 of 2

Where should we call you?

We ring the number you give us at the time you picked. A calendar invite with the details goes to your email.

Your call

Your details

Mobile or landline, either is fine. Drop the leading zero if you like, we handle both.

Free, no obligation, and we never add you to a mailing list.

You are booked in

    Common questions

    Before you book

    Is it really free?

    Yes. There is no charge for the call and nothing you have to buy afterwards. Plenty of people call, get their answer and go away to think about it, which is exactly how it should work.

    Will you try to talk me into spending more?

    No. The person you speak to is there to match you to the right product, and a lot of the time that is a cheaper option than the one you were looking at. The 120 night money back guarantee only works for us if people end up on the right mattress the first time, so getting the fit right matters more to us than the sale size.

    Do I need an app or a video link?

    No. It is a normal phone call. We ring the number you give us at the time you picked, and the email you get is just a calendar invite so the time is in your diary.

    I am not in Victoria. Does that matter?

    Not at all. It is a phone call, so it works anywhere in Australia, and every time on this page is shown in your own time zone so you never have to work out the difference.

    What if I need to change or cancel the time?

    Reply to the calendar invite, or email info@mattresscrafters.com.au with your booking reference and a time that suits better, and we will move it.

    Can I just email my question instead?

    Of course. Email info@mattresscrafters.com.au and we reply within one business day. The call is there for anyone who would rather talk it through and get every follow up question answered in one go.

    Mattress Crafters · Australian owned family business since 1963 · info@mattresscrafters.com.au · Take the selector quiz
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