Contact Us
Questions about your order, your mattress, or your sleep? Reach out using any of the options below and we will get back to you within one business day.
We aim to respond to all enquiries within one business day.
Live Chat
Available on this page. Use the chat icon in the bottom corner for a faster response during business hours.
Get in touch
The Mattress Crafters team is based in Melbourne, and when you reach out, you are talking to someone who knows our mattresses and can actually help.
Whether you have a question about which mattress suits your sleep style, need help with an existing order, or want to know more about our 120 Night Comfort Guarantee, we are here.