Boutique Mattress

Most of what goes into a mattress price has nothing to do with the mattress. There is no showroom rent, no commission on the shop floor and no celebrity endorsement in the Boutique price, so what you pay goes on the five layers above, the delivery and the guarantee.

Ten minutes in a showroom tells you very little, so you get the bed at home instead. Sleep on it for at least 30 nights, because a new mattress takes a few weeks to settle and so does your body, and any time up to night 120 you can send it back under our 120 night money back guarantee. You pay the $250 when you book the pickup, then get the full mattress price back. That's in metro areas, and elsewhere we quote the pickup first.

You pay the $250 when you book the pickup, whatever the size, then get the full mattress price back. That's in metro areas, and elsewhere we quote the pickup before anything is booked or charged, because a surcharge may apply. Your free delivery is never taken off your refund, and a faulty mattress never has a fee.

The Boutique is medium firm, and a new mattress sleeps firmer for the first two to three weeks while the comfort layers settle, so give it that long first. If it still isn't right, the softer Boutique Deluxe Plus and the firmer Boutique Extra Firm sit either side of it, and Bianca from our team can talk through which options may suit you.

Couriers only go as far as the big regional centres, and a second local team then has to get it to your property, so the cost depends on how rural or remote you are. We're from regional Australia ourselves, so we know what it's like. The fee shows at checkout once you enter your address, and you can email our team for an estimate before you buy. If you're near a regional centre, delivering to a friend's place in town can sometimes work out cheaper.

It is compressed and rolled before it ships, which gets it through any doorway, hallway or staircase. You unroll it onto your base, cut the wrap and let it expand, and it is ready to sleep on within 24 to 48 hours. There is nothing to assemble.

The pocket springs run in seven zones, which gives each part of your body its own support, and the memory foam on top eases pressure at your shoulders and hips. Reviewers mention back support. This is a comfort guide and not medical advice, so for ongoing pain it is worth speaking to a professional.

The Pierotti family, three generations in the mattress trade since 1963. We sell from a Melbourne warehouse, and you can talk to a person before you buy.

A 15 year warranty covers manufacturing defects in materials and workmanship, and a genuine fault is repaired or replaced at no cost. It does not cover comfort preferences such as how firm it feels, and we would rather tell you that now.

No. The Boutique range is made overseas to our family's design, because manufacturing costs less in more efficient countries and that saving comes off your price. It uses the same top quality sleep technology and craftsmanship, and it's quality checked before it ships. Our Crafterpedic mattresses and bedheads are made in Australia.

We have the Boutique range made overseas because manufacturing costs less in more efficient countries, and that saving comes off your price. It still uses the same top quality sleep technology and the same craftsmanship our family has used to design and build beds in Australia for generations. We made this range as a useful alternative to the cheap online brands, for people after the best possible value, and we guarantee it's still top quality. That's why every Boutique mattress has a 15 year warranty and a 120 night money back guarantee, with a $250 return fee after at least 30 nights.

We won't promise cooling we can't prove. The Boutique's egg crate comfort foam (CrafterCore Plus) has channels that let air move through, and the Deluxe, Deluxe Plus, Craft Cell and Craft Cell Hybrid have a gel foam layer. If it runs warm for you, the 120 night money back guarantee is there for that, with a $250 return fee after at least 30 nights.

It arrives rolled in a box at your door and it is heavy, so get a hand onto the bed before you cut the wrap. Reviewers say it is very well packed.